返金ポリシー

Important note:
Since your order is custom printed just for you, we aren’t responsible for refunds or exchanges due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page. Just click on the Product Details link to find your best fit!

Order Modifications or Cancellation
To speed up production After your order has been placed, you have 2 hours to contact our customer service and request order modifications or a cancellation. After 2 hours, your order has already been placed in production and can no longer be modified.

Damaged/Incorrect Order
At our website, we are doing our best to ensure product quality and order accuracy. However,  it may happen that you receive a damaged item, poor-quality printing or incorrect product. Thankfully it is rather unusual! But, if it is the case, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.

All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email and one of our helpful support staff will organize a reprint or a refund for you!

Returns

Since your product is custom printed just for you, we do not take returns. We will replace defective items or an incorrect order simply by receiving a photograph showing the specific problem with the product and by including the order number.

Please make sure that:
The product was received in the last 30 days
The product is unwashed, unworn and unused
The product itself or the printing is defective OR the final product is different than the one you ordered